November 23, 2019: My pump broke

First off, let me tell y’all… Frozen 2 is AMAZING.

For the past few days, I noticed that the ring on my reservoir that kept it in place was coming loose and would dangle on my tubing. I could snap it back in place but it would eventually come loose again. Well, on Friday, Medtronic sent out an email for a safety notice for that exact problem. People were reporting the plastic below the ring and the ring itself to be cracking and coming loose.

I deemed it okay for a few days until I could call Medtronic and make sure I didn’t have to pay for it, or at least not a ton of money.

But then my reservoir came out because the ring and totally snapped.

So this changed things. I ended up calling Medtronic right after Frozen 2 was over and before I was on my way out to babysit. I told them exactly what had happened and they actually ended up sending me a new pump for free as it was a manufacturing issue. Great news, great customer service, good experience all around.

But it was also scary. What if they told me I had to deal with it? What they told me I’d have to pay for a new pump? Would I be able to get a new pump or would I have to go back on shots for a while? Do I even have syringes with me? How will it effect my numbers?

I had put in a new sensor before the movie audit warms dup during the movie so while I was on the phone with Medtronic I was trying to calibrate it but the thing wouldn’t accept the calibration.

At this point I’m still on the phone with Medtronic, taking my sensor out, grabbing supplies to put a new sensor in, and I’m already 5 minutes late to babysit.

My point being that sometimes it feels like when it rains, it pours. Deal with things one at a time, put life on hold until you have what you need for your diabetes, take a breath, and then keep going. You’ll be more successful when you slow down, breathe, and fix it one at a time.

Finish with Medtronic.

Take the sensor out.

Grab supplies.

Go babysit.

And everything was okay.

My numbers didn’t drop below 66 and didn’t go above 124 today. Almost like I’m not even diabetic.

Maybe my pump broke, but I didn’t. And that’s what kept me okay.

Things happen,

HP

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